Usborne Books at Home

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About us

For almost 40 years, Usborne Books at Home has supported a community of Independent Usborne Organisers across the UK and Europe to create and build businesses around our wonderful, award-winning children's books.

We have a strong Head Office team who make sure Usborne Books at Home, the direct selling division of Usborne Publishing, continues to thrive and develop. Our mission is 'to provide everyone with the opportunity to write a better story for their family' and we are committed to supporting Organisers as they reach their potential with this rewarding business opportunity.

Meet the Team

Mark Franklin

Managing Director. Mark believes that USBAH will become the best way for anyone to buy or sell Usborne children's books. Joined 2000.

David Harte

General Manager. Responsible for all “back office” functions; stock management, finance and systems. Joined 1984.

Sue Pittman

Business & Leadership Development Manager. Prior, Sue spent over 13 years as an Organiser! Her main role is to support leaders. Joined 2015.

Maria Cooper

Senior Operations Controller. Maria joined in 1985 and still gets a buzz from seeing new titles arrive in the office!

Becky Budd

Senior Events & Leadership Development Coordinator. Becky is responsible for organising all the Usborne Books at Home events and incentive trips. Joined 2001.

Jon Twiss

Management Accountant. Jon is very important to Organisers as he takes care of override commission cheques! Joined 2008.

Anna Powell

Senior Marketing Coordinator. Anna coordinates the marketing team, supervising design and editorial work. Joined 2014.

Susannah Hobbs

Senior Marketing Coordinator. Susannah job shares with Anna and coordinates the marketing team, supervising design and editorial work. Joined July 2017.

Reanne Farrell

Marketing Designer. Reanne works with our brand to produce fresh and eye-catching marketing materials. Joined November 2016.

Lucy Raby

Marketing Editor. Lucy is responsible for writing and editing our marketing materials and is a complete bookworm. Joined May 2017.

Philippa Lane

Marketing Designer. Philippa is responsible for designing engaging and dynamic marketing materials. Joined June 2019 as maternity cover.

Becky Darley

Marketing Editor. Becky is also responsible for writing and editing our marketing materials and is also a complete bookworm. Joined November 2018.

Grant Spence

Assistant Inventory Controller. Grant ensures the accuracy of all stock records, places print orders and monitors stock receipts. Joined May 2018.

Emma Nicholson

Accountant. Emma looks after the purchase ledger, cashbooks and override commissions. Joined 2013.

Sam Sheffield

Administration Executive. On a day to day basis, Sam deals with order queries and reorders. Joined 1988.

Jo Booker

Order Processing Assistant. Jo adds new Organisers to the system, sets up new titles and manages end of day procedures. Joined 2001.

Sandra Webster

Events Coordinator. Sandra organises all events and incentive trips for Usborne Books at Home. Joined October 2018.

Linda Wood

Adminstration Assistant. Linda processes the Quickstart Programme results, resignations and office administration. Joined 2005.

Jordan Laurence

Adminstration Assistant. Jordan issues event and recruiting leads to Business Development Programme Gold Level members. Joined 2010.

Lorraine Comley

Adminstration Assistant. Lorraine joined in 2011 as maternity cover but "loved Usborne so much" that she now job shares with Jordan.

Our Awards

Over the years, Usborne has been recognised and rewarded for its outstanding contributions to the children's publishing industry. The Direct Selling Association has also given recognition to the work we do here at Usborne Books at Home:

  • Usborne Books at Home - Winner of the 2018 DSA Award for Excellence in Field Sales Development
  • Usborne Books at Home - Finalist in the 2018 DSA Award for Customer Service
  • Usborne - Shortlisted for the British Book Industry Awards Children's Publisher of the Year 2016
  • Usborne - UK Private Business of the Year 2015
  • Usborne - IPG Children's Publisher of the Year and IPG Independent Publisher of the Year 2014
  • Usborne - Children’s Publisher of the Year 2012
  • Our school book fair service has won the DSA Award for Innovation and we've been awarded the DSA Best Direct Seller Award.
  • Our books themselves have won numerous awards, read about our award-winning books

"There's something about Books at Home that I find incredibly exciting. It's the enthusiasm, the dedication and the belief in the books." Peter Usborne, Founder and Managing Director of Usborne Publishing